Why Volunteer?

Our volunteers come from a range of backgrounds and communities and volunteer with us for a range of reasons, including to:

  • make a positive impact on peoples’ lives
  • gain new skills and knowledge and build experience for employment
  • use and develop existing skills in varied and rewarding roles
  • improve health, wellbeing, confidence and self-esteem
  • meet new people from a range of backgrounds and ages, and make friends
  • get to know the local community and give something back
  • experience good training and support and to feel part of a team

We pay travel expenses so you won’t be out of pocket from volunteering

As a volunteer at Citizens Advice you don’t need any specific qualifications or experience.

  • You’ll need to be friendly and approachable and have a respect for views, values and cultures that are different to your own.

  • Some roles may require you to have a basic IT skills, be a good listener, or have good written skills.

  • As a volunteer you’ll receive an introduction to the service and training for your role, as well as support and supervision from our supervisors during your time volunteering with us, and opportunities for development.

  • Many of our public-facing roles take place in the day time (Mon - Fri 9am - 5pm) but we can be flexible with some of our other roles, which you could do in the evening or weekends.

For more information about volunteering for us take a look at our Volunteer information pack! 

Apply to be a volunteer with us

Download our application form below, complete and return to us;

By email to advice@cacopeland.org

Or

By post to: 

Citizens Advice Copeland 
Phoenix House
3-5 Jacktrees Road
Cleator Moor
CA25 5BD