Get Advice

We provide independent, confidential and impartial advice to everyone who lives in the Copeland area, on their rights and responsibilities for the problems they face, no matter what they may be. We value diversity, promote equality and challenge discrimination.

There are a number of different ways that a Citizens Advice advisor can help people to resolve a problem. Advisors don’t tell clients what to do but explain their options and the possible outcomes of different courses of action. Clients are encouraged to make their own decisions and act on their own behalf. We enable clients to manage their own problems by focusing on their needs as individuals.

We’re here to help you with a range of issues such as:

• Managing debt
• Benefits
• Household bills
• Energy advice
• Housing problems
• Understanding rights at work
• Hardship relief
• Family/relationships breakdown
• Consumer issues
• Immigration