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Coronavirus update: Due to the current crisis we can no longer offer face to face interviews.  Please click the ‘Coronavirus consequences’ link at the top of the list ‘Select Advice Topic’ for our latest contact arrangements and and important safety bulletins including emergency details.

There is a link to our national advice under  ‘Advice Online’ in the footer below.

We offer independent, confidential and impartial advice to everyone who lives in the Copeland area, on their rights and responsibilities on a wide variety of issues.

There are a number of different ways that a Citizens Advice advisor can help people to resolve a problem. Advisors don’t tell clients what to do but explain their options and the possible outcomes of different courses of action. Clients are encouraged to make their own decisions and act on their own behalf. We enable clients to manage their own problems by focusing on their needs as individuals.

You can contact us by phone or email (click on link under ‘Contact Us’)

Click on one of the links under ‘Select advice topic’ on the left side of the page for more information about how we can help you.

Or, you may find the information you need under ‘Advice Online’ at the bottom of the page.